Soft Skills and Hard Skills that Personal Support Workers Need to Have

When considering a career in the healthcare field you need not just your basic qualifications but you need another set of skills.  You will need what we call soft skills and hard skills.  In this article we are going to focus on the soft and hard skills needed to become an effective personal support worker.

Soft Skills

These are skills that allow a personal support worker to do their job effectively.  Without soft skills a nursing assistant is not able to convey the impression of compassion to their clients/patients.   Simply put, a personal support worker without soft skills will not be very effective.  Here are some of the soft skills required:

Empathy/Compassion.  Every personal support worker gets frustrated with their patients; however it is important to remember that your patients are just as frustrated as you are.  Remember, your patients are feeling vulnerable and frustrated due to their conditions and the fact that they are relying on you.  Put yourself in their shoes and your frustration, while not going away completely, will recede a bit.

Time Management Skills.  Typically a personal support worker does an 8 hour shift and handles 8-10 patients.  Each patient typically has their4 own unique needs and as a result you cannot simply divide your time equally among them.  As you get to know your patients and their needs you develop a natural timeline for your shift, and you will include your breaks and lunches in this timeline.

Patience.  Personal support workers must have patience to do their jobs.  As we said earlier in the empathy section, sometimes you need to put yourself in your patient’s shoes and then you will have the patience to deal with their resistance to what must be done. 

Ability to Work in a Team.  Personal support workers typically work in teams.  This means teamwork and communication about patient needs and issues is a must.

Hard Skills.

These are the skills needed for a personal support worker to be able to do their jobs.  Specifically we are talking about the physical requirements needed in moving patients with little or no mobility.  A personal support worker needs to know how to pivot or spin a patient with little mobility to move them from a bed to a chair.  Also, a personal support worker needs to know how to use the Hoyer Lift, to move a patient from a bed to a chair, and the Sit-to-Stand Lift to help patients move from sitting to standing.

These soft and hard skills are essential for anyone who wants to become a personal support worker.

Factors That Can Affect Personal Support Worker’s Salary Ranges

Personal support worker salary ranges, like any other career, start low and work up. There are a few factors involved in how quickly they can increase or simply how high a personal support worker can begin a job at. These are wide ranging and can mean the difference between just getting paid and earning a living.

One of the major factors in determining where the personal support worker salary ranges begin at is the amount of schooling and experience they enter with. Typically, a recent graduate with less than one year of experience will start at an hourly rate of $10.00 to $12.00. This also greatly depends on the area of the country that the employer is located in as the cost of living may be higher or lower than other locations.

As with any career, the more experience, the higher the pay. Personal support workers with 20 or more years of experience can earn between $15 and $20 per hour but again does not factor in location or continuing education. Along with the addition of continuing education, more skills are added, thereby making the personal support worker that much more valuable to an employer by boosting the level of client care that much further.

Depending on location, the personal support worker salary ranges may be affected by the employer’s need for someone who is bilingual. The ability to speak, read and write in another language can be invaluable to an employer located on or near the border of another country. This can be a major factor in areas such as Ontario, Quebec and Atlantic Canada.

There are ways an individual can affect the personal support worker salary ranges in the markets that they are competing in. By choosing a specialty to go along with their standard certifications, such as working with seniors or those clients with disabilities, can make them much more valuable to certain employers.

As with any job, the major contributing factor in salaries is experience. An experienced personal support worker will always fetch a higher hourly rate than a non-experienced personal support worker or someone with very little actual on the job background. This is no different in any respect than any other position available in any field and should be viewed as such.

The best way to insure that the proper hourly rate is being received is by doing some research online. There are many websites that have salary calculators available to tell you what can be expected for an hourly rated based on area, years of experience and educational background. In doing this type of research, one can be assured that whether looking in the area they already live in or maybe searching out that next great adventure, they will be receiving the wage deserved for the service they provide.

Personal Support Worker Salary Charts - Canada

If you're interested in becoming a personal support worker then one thing you'll want to be sure to check into is the pay. It's very important to determine if the career you're considering will pay you enough to support your desired lifestyle.

For example, if you want to live in a house by the beach and drive an expensive sportscar, then a career as a personal support worker may not be the right choice for you (unless you intend to marry well!).

What we've done is provide you with in-depth salary charts so that you may see exactly what personal support workers earn. You'll see which provinces pay the most and can use this information to help you decide if you want to pursue personal support work as a career and where you want to pursue it.

The following personal support worker salary chart is listed here for your convenience.

Personal Support Worker Salary Charts – United States

If you're interested in becoming a personal support worker then one thing you'll want to be sure to check into is the pay. It's very important to determine if the career you're considering will pay you enough to support your desired lifestyle.

For example, if you want to live in a house by the beach and drive an expensive sports car, then a career as a personal support worker may not be the right choice for you (unless you intend to marry well!).

What we've done is provide you with in-depth salary charts so that you may see exactly what personal support workers earn. You'll see which states pay the most and can use this information to help you decide if you want to pursue personal support work as a career and where you want to pursue it.