New Employment Trends for Personal Support Workers

One thing we have noticed in the healthcare industry is the trend of large healthcare service providers using a larger number of personal support workers to do the same overall amount of work.  You may have noticed an increase in job postings for personal care workers with a lot emphasising their urgency in hiring new personal support workers.  In theory this increase in hiring is a good thing, but the flip side is that while new personal support workers are being hired, the hours they are receiving are not adding up to full-time hours.  Additionally, the hours that many established personal support workers are being scheduled for are consistently going down.  This seems to be a deliberate and concerted effort by large healthcare providers to ensure that their personal support worker staff does not qualify for full-time status.  Why would they do that? Will if you are an employer, it is advantageous to you to keep your employee base at a part-time level.  Why? Because part-time employees are essentially only entitled to their salary.  They are not entitled to consistent hours or anything else.  When an employee becomes full-time, they become entitled to a consistent set of minimum hours, in many cases, an increase in salary, and finally, they are entitled to benefits.  Thus, the reason why the trend among larger healthcare providers to hire more personal support workers at part-time hours, rather than fewer personal support workers at full-time hours.

Do Males Have a Harder Time Getting Hired as Personal Support Workers?

This is a question that I have been asked a few times in the last few months, due to the perception that personal support workers are predominantly female, and the job as a whole is perceived to be a “female position”.

From my perspective, in the workplace, there is a relatively high percentage of personal support workers, with the numbers I have noticed being as high as 25-30%.  Additionally, I have not heard any stories recently about males having a hard time getting hired as personal support workers.  Also, it is simply illegal for employers to discriminate in their hiring practices based on gender (although we know that this does occur).  The one piece of advice I would impart is that there are more candidates entering the field who are certified, so I would highly recommend that you complete an accredited course that has a good co-op component.  

The Controversy of Personal Support Workers Administering Medications

Personal support workers administering medications has always been a controversial issue.  The laws governing this issue have always been “fuzzy” at best.  After surveying a range of institutions, practicing personal support workers, and provincial and state personal support worker professional organizations, the following seems to be the closest to a consensus.

If you are a newly trained/registered personal support worker, administering medications is well beyond the scope of what you are ready for.  If you have been in the field as a practicing personal support worker for 3 or more years, you are in a position to administer medications, but only under the supervision of or in conjunction with an RPN or RN.

Having said that, the question has to be asked: Why would an employer want a personal support worker to administer medications?  Our survey showed that the major motivating factor is money. Simply put, it is cheaper to hire a personal support worker and add additional duties to their job than it is to hire an RPN or RN.  So what does a personal support worker do when faced with the requirement to administer medications?  These are the recommendations that came out of our survey:

·    Ask for appropriate supervision to be present when administering the medication

·    Never ever agree to mix the medication

·    Insist upon receiving proper training in administering medication before agreeing to do so

·    Make sure that you are completely comfortable with the entire process

·    If you are not comfortable with this requirement you are able to simply refuse to do it

Remember, administering medications is a very serious undertaking which can have very serious repercussions if not done correctly.  It is essential that as a personal support worker you are properly trained in how to do this and fully comfortable and confident in this before you undertake this task.  It is far better to be safe and cautious than to risk the life of a patient and your career as a personal support worker.

Health Minister Speaks About Home-Care Funding Increases, Meets with Personal Support Workers

Ontario’s Health Minister Deb Matthews recently visited Waterloo to promote the government’s decision to increase funding for home-based care services by four percent per year for three years.  However, in the town-hall meeting hosted by the Quality Care Alliance and the Service Employees International Union, Matthews was told by some personal support workers who work in the homes of clients who are elderly and disabled that they felt overworked and underappreciated.  Several personal support workers told the minister that they essentially felt like cheap labour.  One participant described herself as having the lowest paid college-educated job of all.

The issue of the wide discrepancy in pay between personal support workers in long-term-care facilities and those who work in home-based environments was brought up as well as the differences in the amount of time they have with clients.  Matthews acknowledged the discrepancies in both and noted that these were most likely the result of workers who work in the home-care environment not being unionized while those in long-term-care facilities are.  Matthews told the audience that she knew who was working their heart out in the healthcare system, and acknowledged that more needs to be done to support them.

Nominations Open for Personal Support Worker of the Year Award

Nominations are now open for the PSW of the Year Award.  With number of outstanding PSW’s in Ontario, this award will recognize the work of one exceptional PSW.  The award will be presented in October.  Nominees must work in the Province of Ontario, be nominated by a third party, and must consent to their nomination.  Nominations are evaluated on the following criteria:

·         Work History

·         Professional Knowledge

·         Advocacy

·         Patient Care

·         Going Beyond The Call of Duty

·         Team Support

Nominations must arrive at the offices of the PersonalSupport Network of Ontario no later than Friday, September 19, 2014.  For more information visit PSNO PersonalSupport Worker of the Year Award website.

Typical Personal Support Worker Education Program Outline

Major: Personal Support Worker

Length: One Year

Delivery: 2 Semesters

Typical Credential: College Certificate

Sector Screening Check Required

Description

This two semester program is designed to prepare students with the knowledge and skills needed to provide personal support worker services to people living at home and in long term care facilities and to function as integral members of the health care team. Upon graduation from this program, the graduate will have demonstrated the ability to effectively communicate with clients, families and members of the health care team. They will also have demonstrated their ability to provide safe and competent personal support work care for individual clients who are experiencing physical, cognitive, emotional and behavioural challenges.

Personal Support Workers are unregulated health care providers who work under the supervision of a regulated health care professional or in the supported independent living environment under the direction of the client. They provide clearly identified personal care and they facilitate routine activities of daily living in order to assist their clients in being as healthy and as independent as possible.

Career Opportunities

Graduates of the Personal Support Worker program find employment in retirement homes, nursing homes, homes for the aged, various community agencies (private and public) as well as in independent practice.

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

·              work effectively as a team member and demonstrate an understanding of the roles and responsibilities of the other members of the health care team;

·              provide personal support worker services for individuals and families from a variety of cultures and diverse backgrounds fostering trust, respect and individual choice;

·              practice under the supervision/direction of the employer, client or family caregiver within their role and the legislation governing the setting in which they work;

·              provide professional, safe and effective personal support work services to individuals and their families in all activities of daily living;

·              support the application of the concepts of health promotion, maintenance and rehabilitation;

·              recognize own strengths and limitations within the concept of providing personal support work services and seek out guidance appropriately;

·              recognize and report changes in the client's condition, health state, situation, and/or routine activities of living and report these changes to the appropriate member of the health care team;

·              recognize indicators of abuse and respond appropriately

Links To Sources Of U.S. Government Student Aid

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Financial Aid for Personal Support Worker Students

By Cynthia Herron

When you make the decision to return to school, the last thing you want looming over your head is the cost of the education. Stressing about paying for school defeats the motivation to do well in school, creating a lack of comprehension to the program altogether. Personal support worker students today have a great range of options when it comes to financial aid to pay for their education, offering as much as 100% towards the overall costs of schooling.

Grants for Personal Support Worker School
When it comes to personal support worker school financial aid, grants can be the most desirable as they never have to be repaid. Getting grants today can be so simple with several resources online that can connect you directly to the grants you qualify for.

Scholarships for Personal Support Worker Students
There are also many scholarships offered for personal support worker students, offered through several organizations today. Finding these scholarship programs is simple online with large databanks of different programs available.

Student Loans and Fellowships
Other financial aid options offered to personal support worker students include student loans including the Canada Student Loans Program and the Pell Grant Program.   Fellowships are also offered through various to offer that extra helping hand in affording a degree today. The education you receive will mandate the course of your career and you should be able to afford the best. These loans and fellowships just offer extra funding on top of others you may qualify for.

Non-Loan Options for Personal Support Worker Students

It's also possible to gain aid in the form of work study. That way you don't need to take out a loan, but instead 'work your way through school'. Even if you can't afford school on work study wages, you can help offset your loans by gaining some employment.

Getting financial aid for personal support worker certification is a common practice of students today that understand they need the education but just may not have college funding set aside. Many people these days just don’t have a college fund waiting for them to make their decision to pursue higher learning, but certification is a highly critical element of successful advancement into the healthcare industry today. If you desire a personal support worker career, you don’t have to hesitate because of the lack of finances, with many governmental, public, and private funding resources available for students in college today, offered throughout your entire education.